AVI-AURA Aesthetic Clinic

1 Artisan Yard, Dyson Place, Sheffield, S11 8XX

Last updated: 21/11/2025

AVI-AURA is committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and in compliance with UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make an enquiry, or receive treatment at our clinic.

1. Who We Are

AVI-AURA

1 Artisan Yard, Dyson Place

Sheffield, S11 8XX

We act as the Data Controller, meaning we determine how and why your personal data is processed.

You can contact us at:

Email: avi-aura@outlook.com

Phone: 07464870049

2. The Data We Collect

We may collect and process the following types of information:

A. Personal Identification Data

Name

Date of birth

Address

Email address

Phone number

B. Medical & Treatment Data

Medical history and relevant health information

Treatment plans and clinical notes

Consultation records

Before-and-after photographs (with your consent only)

C. Appointment & Payment Information

Booking and scheduling details

Transaction and payment history (no full card details are stored)

D. Website & Marketing Data

IP address and browser information

Cookie and analytics data

Social media interactions

Marketing and communication preferences

3. How We Use Your Information

Your personal data is used for the following purposes:

To manage and confirm appointments

To provide safe, suitable aesthetic treatments

To maintain accurate medical and treatment records

To assess treatment suitability

To process payments and deposits

To contact you regarding appointments, updates, or enquiries

To send marketing messages (only with your explicit consent)

To comply with legal, medical, and regulatory requirements

4. Legal Basis for Processing

AVI-AURA processes personal data under the following lawful bases:

Consent – for marketing, photographs, and optional data

Contract – to provide booked treatments and services

Legal obligation – for required medical and insurance documentation

Vital interests – in rare medical emergency situations

Legitimate interests – for improving clinic services and operations

5. Data Security

We take your privacy seriously and protect your personal data by:

Using secure, encrypted digital systems

Restricting access to authorised staff only

Using password-protected devices and GDPR-compliant software

Training all staff in data protection

Conducting regular system security checks

We retain treatment and medical records for a minimum of 7 years, in line with UK guidelines for aesthetic medical documentation.

6. Sharing Your Data

We will never sell or trade your personal information.

Your information may be shared only with:

Healthcare professionals (where medically or legally required)

IT and software system providers (for secure operation of booking or clinical systems)

Payment processors (for transaction handling)

Regulators or authorities when there is a legal obligation

All third parties must comply with UK GDPR and agree to safeguard your data.

7. Marketing Communications

We will only send promotional emails, SMS messages, or updates if you have opted in.

You may withdraw your consent at any time by:

Clicking the “unsubscribe” link in emails

Replying STOP to SMS

Contacting us directly

8. Your Rights Under UK GDPR

You have the right to:

Request access to your data

Correct inaccurate information

Request deletion (where legally permitted)

Restrict processing

Object to marketing

Request data portability

Withdraw consent at any time

To exercise any rights, email us at:

avi-aura@outlook.com

9. Photographs & Social Media Use

Photographs taken during your treatment will only be used for marketing, training, or social media with your explicit written consent.

Refusing consent does not affect your treatment in any way.

10. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

Improve user experience

Understand website traffic

Personalise content

You may control or disable cookies through your browser settings.

11. Changes to This Policy

AVI-AURA may update this Privacy Policy periodically.

The most recent version will always be published on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

AVI-AURA

1 Artisan Yard, Dyson Place

Sheffield, S11 8XX

Email: avi-aura@outlook.com

Phone: 07464870049

Emma did a skin peel for me today, she is professional, kind and friendly offering a fantastic service. The clinic is gorgeous with modern furniture in a bright space. I can’t wait to see my results in a few days! I would 100% recommend if you are looking for a skin peel from an absolute professional ❤️

by Ellie Hough

Visited AVI AURA today for the first time and had the best experience with Emma she is very professional kind and caring she explained everything and made me feel completely comfortable and relaxed I am so happy with the results and will be definitely going back I can highly recommend thankyou so much 💖

by Deborah Hassall

Had my lips done and Had my eyes done due to bags under my eyes and oh my ! I’m so happy with the results ! I love them so much 😍 I’m so happy I decided to go to Emma , very professional , talked me through the whole process , and was so gentle ! I would highly recommend and will 100% use again ! 5* all the way I can’t thank you enough ! You have made me feel so much better in myself ❤️

by Terri Hall

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